Blink App Issues

Issues relating to the Blink app


  1. "Application not installed" Error Message

    If you're receiving an error message that says ‘Application not installed’ on Android, you’ll need to uninstall the Blink...

  2. Troubleshooting Motion Notifications

    Try these troubleshooting steps if your motion notifications are delayed, you’re not receiving them when you expect them to...

  3. Biometric Unlock troubleshooting

    Biometric Unlock enables opening of the Blink app using the biometric features of your mobile device. Biometric authentication uses...

  4. My Device Won't Scan the Blink QR Code

    To add a camera or Sync Module, you’ll need to enter its serial number either manually or using your...

  5. Cannot Install or Update Android Apps

    The following troubleshooting steps should be taken when you’re having problems with installing or updating to the latest version of...

  6. How to Update Your iOS and Android devices

    In order to run the latest version of the Blink app, it's important your mobile device meets the minimum...

  7. Troubleshooting Motion Clips Saved in Local or Cloud Storage

    If you’re new to Blink, we recommend first learning how to view your clips in the Blink app. Caution:...

  8. Serial Already Registered error message

    This articles explains why you may receive a ‘Serial already registered to a different account’ error message when adding...

  9. Current Blink App Versions

    The latest version of the Blink app is always available in your app store. Blink supports most smartphones, tablets,...

  10. End of Support for iOS and Android

    As part of our ongoing commitment to maintain high security standards for our customers, Blink Home Monitor app version...

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