Switching Network Coverage Type for Outdoor 4 Cameras

Note: Extended Range is only available in the US and Canada.

Sync Module XR can support a maximum of two Outdoor 4 cameras using Extended Range at the same time. To switch the network coverage type of your cameras, follow the instructions based on whether you’re switching coverage for a single camera or multiple cameras.

Before switching your camera’s network coverage type, verify:

  • The camera is within 100 feet (30.50 metres) of your Wi-Fi network.
  • The camera is at least 4 feet (1.20 metres) away from the Sync Module XR.

If you’re experiencing issues switching network coverage types, visit Extended Range Troubleshooting.

Switching Network Coverage Type for a Single Camera

To switch your camera’s network coverage type:

  1. From the Home Screen, tap the More (...) button located in the lower-right corner of the camera’s thumbnail image.
  2. Tap Device Settings.
  3. Tap General Settings.
  4. Under Network, select Camera Network.
  5. From the Network Selection screen, choose either Wi-Fi, Extended Range (XR) or Extended Range Plus (XR+), then tap Save.

Switching Network Coverage Type for Two Cameras

To switch the network coverage type for two Outdoor 4 cameras (XR to XR+ or XR+ to XR), switch one of the cameras to Wi-Fi coverage:

  1. From the Home Screen, tap the More (...) button located in the lower-right corner of the camera’s thumbnail image.
  2. Tap Device Settings.
  3. Tap General Settings.
  4. Under Network, select Camera Network.
  5. From the Network Selection screen, choose Wi-Fi and then tap Save.

Next, switch the second camera to the new Extended Range coverage type:

  1. From the second camera, repeat steps 1–4 listed above.
  2. From the Network Selection screen, choose the new Extended Range type (XR or XR+) and then tap Save.

Lastly, switch the first camera to the new Extended Range coverage type:

  1. From the first camera, repeat steps 1–4 listed above.
  2. From the Network Selection screen, choose the new Extended Range type (XR or XR+) and then tap Save.

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