Accueil de l'assistance Dépannage Gestion du compte Blink

Dépannage des e-mails

Utilisez cet article pour vous aider à recevoir des e-mails automatisés Blink .

Les e-mails de sécurité du compte sont envoyés depuis no-reply@blinkforhome.com.

Ils sont authentiques et destinés à offrir une tranquillité d’esprit.

Voici une liste d'événements pour lesquels vous pouvez vous attendre à recevoir des e-mails automatisés de Blink .

E-mails de sécurité du compte de Blink

Account Security emails from Blink New Account Creation New user accounts created in the Blink app require an email ...

New Account Creation

New user accounts created in the Blink app require an email verification process.

A new device logs into your Blink account

Any new mobile device that accesses your Blink account generates an email describing the device.

Blink System was deleted

When a system on your account is removed, you will be notified. The email includes the deleted system name.

Sync Module was deleted

When a Sync Module is deleted, the email includes the serial number and the name of the system it was attached to.

Camera was deleted

When a camera is deleted, the email includes the name of the deleted camera and its serial number.

Account was deleted

When an account is deleted, an email is sent to you describing this action.

Email was updated

When an account email address is changed, an email message is sent to the original address describing this action.

Forgot Password

Forgot Password is treated as a password reset request. When you start this process, an email is sent to your account containing a password update link that is valid for 24 hours.

Password was updated

When your account password is changed, an email is sent to you describing this action.

Supprimer

Dépannage du courrier électronique Blink

Je n'ai jamais reçu l'e-mail

L'une d'entre elles pourrait empêcher l'e-mail d'apparaître dans votre boîte de réception :

Le serveur de messagerie de destination a rejeté le message.
Le serveur de messagerie de destination a reçu le message, mais a choisi de ne pas l'accepter en raison de mesures de sécurité telles que les résultats du filtre anti-spam, des problèmes de réputation, etc.
Le FAI limite les messages entrants et n'a pas encore accepté le courrier de Blink .

Que puis-je faire?

Utilisez votre recherche d'e-mails pour trouver no-reply@blinkforhome.com.
Ajoutez no-reply@blinkforhome.com à votre liste de contacts de messagerie.
Ajoutez no-reply@blinkforhome.com à la liste des expéditeurs approuvés.

Conseils Gmail

Recherchez la catégorie Promotions au cas où elle aurait été automatiquement catégorisée.
Si vous parvenez à localiser l'e-mail dans un autre onglet ou dossier, faites-le glisser vers votre boîte de réception principale. À partir de ce moment-là, Gmail continuera à acheminer les e-mails Blink vers votre boîte de réception principale.

Ajustez les paramètres de votre application de messagerie Web

Comment ajouter Blink comme contact

Gmail

Visit https://contacts.google.com
Click the button Create Contact and select Create a contact.
Enter no-reply@blinkforhome.com as the contact email.
Click Save.

Yahoo

Mobile App

Tap on Settings from within your account.
Then tap Filters.
Select your Yahoo account in the Edit filter screen.
Create a new filter that delivers all messages sent from no-reply@blinkforhome.com to your Inbox. Then tap the Checkmark when you're done.

Delete

Comment débloquer un expéditeur d'e-mail

Email services such as Hotmail, MSN, Outlook.com, Gmail and Yahoo Mail can block emails that include "no-reply" as the sender. In a case when your email account needs to be verified, and emails from no-reply@blinkforhome.com aren't received in your inbox, you will need to unblock it in your email preferences.

Outlook.com

Go to Settings.
Select View all Outlook settings.
Select Mail.
Select Junk email.
In the Blocked Senders and domains section, you'll see a list of senders that you've blocked in the past.
To remove an address, select the trash can next to the email address.
Select Save.
Close the Settings window.

Gmail

In the upper right corner, click the gear icon and select See all settings.
From the top menu, click Filters and Blocked Address.
This page will show you a list of all of the email addresses you have blocked. Find the address you’d like to receive emails from again, and click unblock.
Confirm that you want to unblock this email address to start seeing their messages in your inbox again.

Yahoo Mail

Go to Settings and click on More Settings on the bottom right of the screen.
Click on Security and privacy in the left navigation to view any blocked addresses.
Then click on the Contacts icon in the top left of the Home screen and Add a new contact at the bottom.
Enter the name Blink and no-reply@blinkforhome.com in the email field.
Click Save to create the new contact.

Xfinity

Go to Settings on the top right of the screen and click on Email Settings.
Select Filter Rules from the left menu and click on the Add new rule button.
In the Create new rule screen enter a new name such as Blink.
- Under Conditions select:
  - Sender/From | Is exactly | no-reply@blinkforhome.com.
- In Actions, choose Keep which is the default option.
You will see your new rule listed in the Mail Filter Rules screen.