To avoid issues using the Blink app or setting up devices, make sure your phone or tablet meet the requirements listed below and that your Blink app and your device’s operating systems are all up-to-date. To learn more, visit How to update your iOS and Android devices.
Blink app requirements
To set up your devices and manage your cameras in the Blink app, the following is required.
General requirements
- A Blink account and current version of the Blink app.
- A valid email to receive time-limited account verification codes, password reset links and communication about any account or camera issues.
- 2.4 GHz Wi-Fi network with a minimum of 2 Mbps upload speed per Blink device (see detailed requirements* below).
- One of the following mobile devices:
- iPhone or iPad with iOS 14 or higher. Learn how to update your iOS device.
- Android phone or tablet with Android 8 or higher. Learn how to update your Android device.
- Fire Tablet with Fire OS 7 or higher. Learn how to update your Fire Tablet.
Wi-Fi Network Requirements
- Wi-Fi: 2.4 GHz Wi-Fi Network 802.11b/g/n
- Internet: A high-speed internet connection (DSL, Cable, Fiber) with a minimum upload speed of 2 Mbps per Blink device
- IP Configuration: DHCP
- Wi-Fi Security: WEP, WPA, WPA2 with TKIP SSID
Important Information
- Blink products are unable to access the internet on networks that require authentication through a third-party login website. For example, hotel or school Wi-Fi.
- If you use a VPN, try disabling your VPN on your mobile and uninstall any conflicting apps before downloading the Blink app. Learn more about conflicting apps.
- The use of mobile hotspots isn’t recommended as their connections can be unreliable.
- If using a Mi-Fi router, make sure all Blink devices have the strongest connection possible and are connected to a 2.4 GHz band. To learn more, visit Understanding Blink Wi-Fi Requirements.
- Blink doesn’t recommend using satellite internet due to high latency issues.
Power requirements
Depending on your Blink camera, your device is either powered by AA 1.5 volt lithium non-rechargeable batteries, micro USB cable, USB-C cable, or hardwired to a 100VAC-240VAC 50/60Hz power source. To learn more, visit How are Blink cameras powered?