Extended Range

Extended Range is available exclusively for Outdoor 4 cameras.

When you connect your Outdoor 4 camera to a Sync Module XR, you can choose from three network coverage types: Wi-Fi, Extended Range (XR), and Extended Range Plus (XR+). XR+ allows your cameras to operate at distances up to 400 feet*.

Extended Range is available exclusively for Outdoor 4 cameras, with a limit of two cameras using Extended Range at the same time per Sync Module XR. If using Extended Range on two cameras, both must be of the same type (XR or XR+). Up to two Sync Module XRs can use Extended Range per account, allowing for a total of four Outdoor 4 cameras using Extended Range. Once this limit is reached, Extended Range cannot be selected for additional Sync Modules or cameras.

*Distance is for Extended Range Plus (XR+), with Extended Range (XR) providing coverage up to 250 feet. Actual coverage may vary. Performance may vary due to application, building materials, environment, interference, or accessories. Distances are measured through one exterior wall. Provided distances are for guidance only.

Extended Range (XR)

Extended Range (XR) allows you to place up to two Outdoor 4 cameras up to 250 feet from the Sync Module XR.

Supported Video Quality

While using XR, the following video quality settings are available:

  • 720p (Standard)
  • 320p (Saver)

Extended Range Plus (XR+)

Extended Range Plus (XR+) allows you to place up to two Outdoor 4 cameras up to 400 feet from the Sync Module XR.

Note: Two-way talk is not available with Extended Range Plus (XR+) coverage.

Supported Video Quality

While using XR+, the following video quality settings are available:

  • 320p (Saver)

Selecting Your Camera's Network Coverage Type

To select your camera’s network coverage type, it must be placed more than 4 feet from the Sync Module and within 100 feet of your Wi-Fi network.

To select your camera’s network coverage type:

  1. From the Home Screen, tap the More (...) button located at the bottom right corner of the camera's thumbnail image.
  2. Tap Device Settings.
  3. Tap General Settings.
  4. Under Network, select Camera Network.
  5. From the Network Selection screen, choose either Wi-Fi, Extended Range (XR) or Extended Range Plus (XR+), then tap Save.
    • A maximum of two Outdoor 4 cameras can use Extended Range per Sync Module XR. If using Extended Range on two cameras, both must be of the same type (XR or XR+). For information on switching your camera’s network coverage type, visit Switching Network Coverage Type for Outdoor 4 Cameras.

Note: When using multiple Sync Module XRs, place each one in a separate room with at least one wall between them.

If you experience difficulties selecting your device's network coverage type, refer to Extended Range Troubleshooting.


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