Is your Blink app the most current version?

You must be using the most current version of the Blink app for your Blink Floodlight to function with your Outdoor (3rd Gen) camera. Learn more about keeping your device current with the latest app release.

Did you remove the battery pull-tabs?

After you remove the battery compartment, it is important to remove the pull-tabs so that the batteries can make contact to power the Blink Floodlight. 

Learn more about installing the Blink Floodlight.

Is the battery cover positioned properly on the unit?

Once the batteries are properly installed, you must close the compartment and reattach the back cover. If performed correctly, the LEDs will blink brightly once on the floodlight. 

Learn more about installing the Blink Floodlight.

Is the micro-USB cable properly inserted into the Outdoor (3rd Gen) camera?

Before you connect the micro-USB cable, you must completely remove the back and USB port covers from your Blink Outdoor (3rd Gen) camera. Once the USB cover is fully removed, reattach the back cover on your camera. Then firmly plug the Floodlight’s micro-USB cable into your outdoor camera, making certain that you have a tight seal on all sides. 

Learn more about installing the Blink Floodlight.

Are you using a compatible camera?

Only the Blink Outdoor (3rd Gen) camera is compatible with the Blink Floodlight and you must first have an Outdoor (3rd Gen) camera set up in your Blink account before attaching it to the mount. 

Learn more about how to add your Outdoor camera to your account.

Is your Blink Outdoor (3rd Gen) camera using a firmware version of 10.47 or higher?

Your Blink Outdoor (3rd Gen) camera must have a minimum of 10.47 (or higher) firmware version installed to properly function with the Blink Floodlight.

To check your firmware version, access the settings for your Blink Outdoor (3rd Gen) camera connected to your Floodlight by tapping the More  button located in the lower-right corner of the device thumbnail to access Device Settings. Then select General Settings to view your firmware version.

If your version is lower than 10.47, then make certain your camera remains online for at least the next 24 hours so that your firmware can be updated to the current version by the Blink servers.