What enhancements does Video Doorbell (2nd Gen) offer?

While both models of Video Doorbell offer essential features, including HD video, two-way talk, weather resistance, flexible installation options, Alexa compatibility, and Blink app integration, the Video Doorbell (2nd Gen) enhances the experience with:

• A modernized design.
• Improved weather-resistance.
• Head-to-toe HD field of view.

To learn more, visit Video Doorbell (2nd Gen) Technical Specifications.

Are batteries required for use?

Yes, Video Doorbell (2nd Gen) requires three Energizer AA 1.5-volt lithium non-rechargeable batteries for both wired and wireless installations. To learn more, visit Video Doorbell (2nd Gen) Set Up Guide.

How long do batteries last?

The Video Doorbell's three Energizer AA 1.5-volt lithium non-rechargeable batteries last up to two years under default settings and typical use. The Blink app displays battery levels and sends low-power alerts.

Is a Sync Module required for use?

Yes. Video Doorbell (2nd Gen) requires a Sync Module to function and connect to the Blink app. To learn more, visit Video Doorbell (2nd Gen) Set Up Guide.

Is Wi-Fi required for set up?

Yes, an active Wi-Fi connection with the following requirements:

Network specifications: 

• 2.4 GHz Wi-Fi network (802.11 b/g/n). 
• High-speed internet with minimum 2 Mbps upload speed.
• DHCP-enabled IP configuration. 

Security protocols: WEP, WPA, or WPA2 with TKIP SSID.

For best results, minimize the distance and obstructions between the router and doorbell to ensure strong signal strength. To learn more, visit Blink System Requirements.

Is it weather-resistant? 

Video Doorbell (2nd Gen) has an IP-65 rating for protection against rain, dust, cold, and heat within normal temperature ranges. 
Important: Do not submerge in water. 

To learn more, visit Video Doorbell (2nd Gen) Technical Specifications.

What is the operating temperature?

Operating temperatures range from -5° to 113° F (-20° to 45° C). To learn more, visit Video Doorbell (Gen 2) Technical Specifications‍.

Is two-way audio supported?

Yes, Video Doorbell supports two-way audio.

To use two-way audio during Live View:

1. Select Tap to Unmute (button turns green).
2. Speak into your mobile device.
3. Select Tap to Mute when finished.

Live View sessions timeout after 5 minutes. To restart, return to Home screen and tap Play (icon here).

Two-way audio also works with Alexa-compatible devices (e.g., Echo Show). To learn more, visit Alexa Skills and Features‍.

Is Motion Detection supported?

Yes. You can enable Motion Detection through your camera settings in the Blink app. To learn more, visit Understanding Motion Detection.

Is Person Detection supported?

Yes, with an active Blink Subscription or trial. To learn more, visit Using Person Detection.

Is Photo Capture supported?

Yes, with an active Blink Subscription or trial. To learn more, visit Photo Capture.

How do I confirm if motion notifications are turned on?

To receive motion notifications on your mobile device, ensure that Motion Detection is turned on. If the feature is off, follow these steps to turn it on:

1. Arm your Blink system.
2. Enable Motion Detection: 
   • From the Home Screen, tap the More... button on your Video Doorbell (2nd Gen) thumbnail.
   • Tap the Motion Detection icon (Running Man) to turn on.
3. Verify notification settings on your device: 
   • For Android, visit Control notifications on Android.
   • For iOS, visit Change notifications settings on iPhone.

To learn more, visit Understanding Motion Detection.

Is it compatible with Alexa and other services?

Yes, Video Doorbell integrates with:

• Alexa: Control Blink devices with compatible Alexa products by linking your Blink and Alexa accounts. To learn more, visit Blink SmartHome Alexa Skill and about Alexa Supported Features.

• IFTTT: Automate tasks (e.g., activate smart lights on motion detection) using If This Then That. To learn more, visit How To Use IFTTT Applets With Blink Systems.

• Siri Shortcuts: Use Shortcuts to quickly view thumbnails, snooze cameras, or create location-based automations. To learn more, visit Siri Shortcuts and Automations. 

How do I install and mount my Video Doorbell?

To install and mount your Video Doorbell, first complete the initial setup process in the Blink app, then proceed with the physical installation. To learn more, visit Installing and Mounting Your Blink Video Doorbell.

Is wired and wireless installation supported?

Yes, Video Doorbell supports both wired and wireless installation. To learn more, visit Installing and Mounting Your Video Doorbell.

Are there alternative mounting options available?

If the included mount doesn't provide the desired viewing angle, consider installing a Corner or Wedge Mount (sold separately). 

What if I my installation hardware is missing ?

Contact Blink Support to request replacement hardware needed for proper doorbell installation.

What subscription options are available?

The Video Doorbell includes a 30-day Blink Subscription Plus Plan trial at no cost. Afterward, choose between Basic or Plus Plans for cloud storage and premium features. The trial is not available for existing Plus Plan subscribers, who receive automatic coverage for their doorbell. To learn more, visit Subscriptions FAQ.

What video storage options are supported?

Cloud Storage: Video Doorbell includes 60-day cloud storage for unlimited video clips (30 days in EU/UK) for all Blink devices on your account.

Local Storage: Available when Video Doorbell is connected to a Sync Module 2 (using USB drive) or Sync Module XR (using MicroSD card). To learn more, visit Blink Storage Options.